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General Office Policies

General Office Policies

Janet Zarowitz, MS, RD, CDN
Registered Dietitian Nutritionist
Integrative and Functional Nutrition

Nutrition Consultations – What Can You Expect?

You can expect your initial nutrition consultation to last about one hour. Visits can be at my Ossining, NY office or via telehealth.

New patients are requested to complete and return New Patient Intake Forms, preferably 4-7 days prior to their appointment.

Subsequent follow-up visits/phone consultations are typically 30 minutes or more.

Payment for sessions is expected at the time of service. You may prepay for a visit for yourself or as a gift for someone else. Cash, checks or credit cards are accepted.

The practice does not accept payment from health insurance companies. However if you request, we will provide you with a receipt that you can submit to your insurance company.


Complimentary 10 Minute “Meet and Greet” for New Patients

Thinking of scheduling a consult with me and still need more information about my services?
Contact me to set up a one time complimentary 10 minute phone conversation about how my practice works and how I might be able to help you. This call is not intended for nutritional advice.


Have a Quick Question Between Visits?

After your session, you also might think of a specific question that you forgot to ask. Or, you might need clarification about something we discussed such as how to take a supplement.

You can email me about it and I will do my best to reply with a brief answer within one or two business days. (A quick question is something that I can respond to within 5 minutes. There is no charge for this service.)

(Following your appointment, I often send an email note. There is no charge for this service.)


Need for a Longer Discussion? 

There is a charge for responses to requests for information between sessions that involve more of my time. This often involves research, analysis and composing a detailed email response.

Email responses are billed at $50 per each 30 minutes of time spent.


Reasons to Set up A Follow-up Appointment…

  • Your initial visit with assessment and recommendations is the starting point to a personalized program for your nutrition support. Follow-up appointments are for determining and evaluating how you are responding to the initial nutritional supports and making modifications and additions. Your food logs and other new information (tests, lab values, reports from your doctors, changes to your health/medications, etc.) are reviewed. It’s a time for you to ask questions and get clarification. Intervals between follow-up appointments range according to your needs — they may be a few weeks or a few months.
  • A follow-up appointment is necessary for longer discussions with questions that require way too much information from me to convey in an email, (or when there will be a lot of back and forth exchange between us).
  • If you have new symptoms or new concerns it’s time to re-evaluate your personalized nutrition plan.
  • If it’s been three or more months since your last regular consultation, it’s important to schedule an appointment so that you can bring me up to date on your status. Significant events, changes to your health, symptoms, labs, medications, diet, lifestyle, etc., need to be reviewed and nutritional supports adjusted accordingly.

Supplements

Unless otherwise arranged, payment for nutrition supplements is expected prior to shipment. Clients may request a PayPal invoice.

Information about nutrition supplements on my website is for educational purposes only and not intended to provide personal recommendations for your health care.


Privacy Policy

I take respect for your privacy and personal contact and health information very seriously.

Your personal information (health and otherwise) and communications between us will not released to anyone, without your explicit request. You may give me verbal permission to speak to another health care provider who is also involved with your care.


Cancellation Policy and Courtesy

It is understood that things do come up and you may have to cancel an appointment.

As a courtesy to the practice and appointment availability to other clients, it is requested that you notify via email at least 24 hours before your appointment if you need to reschedule.


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